Effective Date: September 14, 2025
This Privacy Policy describes how CVIQ Solutions LLC ("we," "us," or "our") handles information in relation to your use of the MessageLoom application (the "App") and the MessageLoom website (the "Site").
Your privacy is the foundation of our product. Our core principle is simple: Your data is yours. It stays on your device.
Our Privacy-First Architecture
MessageLoom is a serverless application. This means we do not have a central server that stores, processes, or has any access to your personal information, contact lists, or message content. When you use the App, all of your data remains securely under your control on your own device. This design fundamentally eliminates the risk of a server-side data breach of your personal contact information.
Information We Do NOT Collect from the App
To be perfectly clear, when you use the MessageLoom App, we never collect, see, store, or transmit:
- Your Contacts: Your contact list is accessed only by the App on your device to create lists and send messages. It is never uploaded to our servers.
- Your Message Content: The content of the templates you create and the messages you send are never seen by us.
- Your Recipient Information: We do not know who you are messaging.
Information We Do Collect
We collect a limited amount of non-personal and anonymous data to help us improve our services. This data is collected separately for our App and our Site.
1. When You Use the MessageLoom App: We use Google Analytics for Firebase to understand how users interact with the App's features. This helps us improve the user experience, fix bugs, and prioritize new features. The anonymous information we collect includes App Interactions, Crash Reports, and Performance Data. This data is always aggregated and anonymized and cannot be used to identify you personally.
2. When You Visit Our Website (messageloom.app): Like most websites, we use Google Analytics and Google Tag Manager to understand how visitors use our Site. This helps us improve the content and user experience. This includes standard Usage Data and Cookies.
How We Use Information
The limited, anonymous data we collect is used exclusively to operate, maintain, and improve the MessageLoom App and Site, and to analyze usage trends.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
CVIQ Solutions LLC
Email: support@messageloom.app